FAQ

SHIPPING

Where does Miss Grass ship? 
Miss Grass currently ships to the USA. Subscribe to our newsletter to be the first to know when we expand to new markets.

 

How much does shipping cost?
Shipping costs vary based on product weights and shipping methods. Shipping costs will be calculated upon checkout. 

 

When will my order ship?
Once your make your order, we process it. Our product partners then send you your order.
All orders are shipped within 3 business days. You’ll get a shipment notification email with a tracking number as soon as your package ships.

 

If I order multiple products from multiple brands, can I expect them to deliver at the same time?
Miss Grass' product partners are responsible for shipping out the product to customers. Customers who place an order for multiple brands and products will receive a package from each brand.

 

RETURNS & REFUNDS

Not happy with your order?

 

BILLING

What forms of payment do you accept?
We accept Visa, Mastercard and Discover. Unfortunately other credit card companies aren’t as friendly to the types of products we sell on Miss Grass.

 

ORDER QUESTIONS

How can I check the status of my order?
You’ll get a shipment notification email with a tracking number as soon as your package ships. Didn’t get this email or have questions? Send us an email at orders@missgrassflowershop.com.

 

OTHER QUESTIONS

Please contact us with any questions. We'll respond within 2 business days.

Phone: 424-888-4350

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